Fast transfers to leading private hospitals

If you are currently admitted to an NHS or private hospital and would like to be transferred to an HCA Healthcare UK London hospital, we can arrange this for you without delay.


Our Concierge Centre team provides rapid access to consultants and treatments at all of HCA UK’s central London hospitals. We work with the referral team to ensure you or your loved one are transferred to the most appropriate HCA UK hospital and clinical team.


If an ambulance is required to transport you from the hospital you are currently at, we will organise that too.

Appointments and enquiries

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Medical Concierge Webpage Video
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Seamless admission

Our aim is to ensure you receive a seamless journey from wherever you are currently receiving treatment to your admission to one of our private hospitals.

We will coordinate the handover and admissions process on your behalf to make things as easy as possible, at no cost to you. Our Clinical Nurse Advisors will personally support you through your medical journey.

If you have private medical insurance, please check your policy to find out if you are covered for the transport costs for your hospital transfer. If you don’t have private medical insurance, you can pay for the transport directly.

Appointments and enquiries

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High-quality private care

HCA Healthcare UK is one of the leading private healthcare providers in the UK. We provide expert medical care across our system of hospitals and outpatient clinics.

All of our hospitals are rated Good or Outstanding by the Care Quality Commission (CQC). We have a higher proportion of Outstanding CQC ratings than any other private hospital group in the UK.

In the case of a life-threatening condition or a major accident, we recommend that you dial 999 for an ambulance and immediate transfer to an NHS hospital for comprehensive emergency care. When the hospital feels that the patient is medically stable, we can co-ordinate their transfer into a private HCA UK hospital for the rest of their care.

Appointments and enquiries

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Get in touch today

Our concierge service is just a phone call or email away. Whatever your healthcare needs are our team can support you with a single point of contact. We operate 24/7, 365 days a year with a rapid response for every enquiry.

Every call is important to us. 

Appointments and enquiries